Privacy Policy

Data Controller

The data controller responsible for the processing of your personal data is:

LUMERIA VAC S.L.
CL DOCTOR GREGORIO MARAÑON, 39. Esc. Piso Pta. C
03202 ELCHE/ELX, ALICANTE, ESPAÑA
Email: lumeriavac@outlook.com
Website: lumeriavac.com

Information We Collect

We may collect and process the following categories of personal data depending on how you interact with our website and services:

• Identity and contact details, such as your name, email address, telephone number, and postal address.
• Communication content, including messages, inquiries, and attachments you send to us.
• Technical data, such as IP address, browser type, device information, operating system, and referral source.
• Usage data, including pages visited, time spent on the website, and interaction patterns.
• Cookie and preference data related to your consent choices and site settings.

How We Use Your Data

We process personal data for the following purposes:

• To respond to inquiries and communicate with you about our construction and renovation services.
• To manage requests, appointments, and project-related correspondence.
• To operate, maintain, and improve the functionality and security of our website.
• To analyse website traffic and understand how visitors use our content.
• To comply with applicable legal obligations and protect our legitimate business interests.

Legal Basis for Processing

We process personal data on one or more of the following legal grounds, as applicable under the General Data Protection Regulation (GDPR) and Spanish data protection legislation:

• Your consent, where you have given clear permission for specific processing activities.
• Performance of a contract or steps taken at your request prior to entering into a contract.
• Compliance with legal obligations to which LUMERIA VAC S.L. is subject.
• Legitimate interests, such as improving our services, ensuring website security, and managing business communications, provided these interests are not overridden by your rights.

Cookies

Our website uses cookies and similar technologies to ensure proper functionality, remember your preferences, and analyse visitor behaviour. Cookies are small text files stored on your device when you access our website.

When you first visit our website, a cookie banner allows you to accept or decline non-essential cookies. You can also manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the performance and usability of the website.

Data Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third parties only when necessary and under appropriate safeguards, including:

• Service providers who assist with website hosting, analytics, email delivery, or technical support.
• Professional advisers where required for legal, accounting, or compliance purposes.
• Public authorities or law enforcement when disclosure is required by applicable law or court order.

All third parties processing data on our behalf are required to implement adequate security measures and process data solely for the specified purposes.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods depend on the nature of the data, the purpose of processing, and applicable legal requirements.

When data is no longer needed, we securely delete or anonymise it in accordance with our internal data management procedures.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction. These measures include access controls, secure communication channels, and regular review of our data handling practices.

While we take data protection seriously, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Your Rights

Under applicable data protection law, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data where legally permitted.
• The right to restrict or object to certain processing activities.
• The right to data portability, where applicable.
• The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.
• The right to lodge a complaint with a supervisory authority, including the Spanish Data Protection Agency (AEPD).

To exercise any of these rights, please contact us at lumeriavac@outlook.com. We may need to verify your identity before responding to your request.

International Transfers

Where personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place in accordance with applicable data protection requirements, such as standard contractual clauses or equivalent legal mechanisms.

Third-Party Links

Our website may contain links to external websites that are not operated by LUMERIA VAC S.L. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any revised version will be published on this page. We recommend reviewing this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

LUMERIA VAC S.L.
CL DOCTOR GREGORIO MARAÑON, 39. Esc. Piso Pta. C
03202 ELCHE/ELX, ALICANTE, ESPAÑA
Email: lumeriavac@outlook.com
Website: lumeriavac.com